Privacy Policy

Information we collect

We collect only the information you choose to give us when you submit an estimate or service request, or when you contact us directly: your first name, mobile phone number, the service you need, project details, any photos you upload, your preferred timing, and any notes you add.

How we use your information

We use your information to respond to your request, prepare an estimate, ask project questions, request photos, schedule work, send appointment reminders, and keep you updated about your project. We do not sell your information.

Mobile numbers and SMS consent

N&M Services may collect your mobile phone number when you voluntarily submit a service or estimate request through our website. SMS messages are sent only to customers who voluntarily opt in by checking the SMS consent box when submitting a request.

Mobile information and SMS consent data will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

• SMS consent is used only to communicate with you regarding your service request.
• Messages may include estimate follow-up, project questions, requests for photos, scheduling, appointment reminders, and service updates.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out of SMS messages.
• Reply HELP for assistance.
• Opting out of SMS does not prevent you from using N&M Services. We can still reach you by phone call.
• Consent to receive SMS messages is not a condition of purchase.

Sharing of information

We may share information only with service providers that help us operate our business (for example, website hosting and messaging delivery), and only as needed to provide our services or when required by law. These providers may not use your information for their own marketing.

Data retention and security

We keep project requests for as long as needed to serve you and to keep normal business records, and we use reasonable safeguards to protect them.

Your choices

You may ask us to update or delete your information, or stop contacting you, at any time by texting or calling (940) 901-0056.

Contact us

N&M Services — (940) 901-0056. See also our Terms & Conditions.